Thank you for shopping at sockscene.com 

If you are not entirely satisfied with your purchase, we're here to help you

OVERVIEW OF SHIPPING

All orders are shipped out Monday through Friday via USPS, excluding bank holidays and all major holidays.

We’re happy to provide free shipping on all orders over $60 in the U.S. Also  all the Sockbags have free shipping in the US!!!

Standart USA Shipping for orders 0,4 lb - 1,5 lb costs $5; and for orders 1,6 lb and up costs 8$.

For the T-Shirts shipping is 5-8 business days after printing!

Please make sure to include any apartment, building, or suite number with your address if applicable. Any missing information from your address will effect delivery times and in some cases may cause your package to be returned to our store. In these cases, we will attempt to contact you for the correct address and additional shipping payment. If no response after 72 hours, your order will be refunded, minus your original shipping charge.

DOMESTIC ORDERS

 1. Most orders will ship within two business days. If your order is placed after 2 pm Pacific Standard Time on Friday, your order will be shipped out Monday. However, please allow for up to 48 hours for order processing during the holiday season.

2. It is important that you include your email address during check-out if you would like to receive a tracking number to be able to keep an eye on your package while it is on it way.
3. Orders can be tracked at USPS.com with the tracking number provided in your shipping confirmation email.

4. Order confirmations emails are sent shortly after your order is placed. Shipping confirmation emails will be sent once a tracking number is available. These have been known to sneak into the spam folder of email inboxes in the past.

INTERNATIONAL SHIPPING

We offer a variety of U.S. and international shipping options through USPS.

Standart Shipping for the orders 0,4 - 4,0 lb weight:

Standart Shipping South America costs $25, other options are available on the Postage Price Calculator USPS https://postcalc.usps.com/

Standart Shipping Canada 0,4-1,5 lb costs $10, for 1,6 lb and up costs $15, other options are available on the Postage Price Calculator USPS https://postcalc.usps.com/ We can provide Free shipping for Canada on the orders over $70.

Standart Shipping Central America costs $25, other options are available on the Postage Price Calculator USPS https://postcalc.usps.com/

Standart Shipping Europe costs $25, other options are available on the Postage Price Calculator USPS https://postcalc.usps.com/

Refund Policy

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase 

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing and the receipt or proof of purchase along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Sockscene 

1207 Houchin Drive, Franklin, Tennessee, 37064

Shipping charges

Shipping charges incurred in connection with the return of a product are to be paid by the customer.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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